Logic Hire ( Bristol, England) WFH Recruitment 2026 | Logic Hire ( Bristol, England) WFH Vacancy 2026
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Application - Already Started (21 hrs Ago)
Last Date - Not Mentioned
Exam : No Exam
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₹70,000.00/mo - ₹85,000.00/mo
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Age Limit & Relaxation
As On Apply Date
Min Age - 18 yrs
Max Age – No Age Limit
Note: No Age Relaxation
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Eligibility/Qualification
Any Graduate Passed Candidate Can Apply For Customer Billing Support Specialist (Accounts Receivable).
Only Experienced are Eligible.
Must be Fluent in - English.
Note – छात्रो से ये अनुरोध किया जाता है की वो अपना फॉर्म à¤à¤°à¤¨े से पहले Official Notification को ध्यान से जरूर पढे उसके बाद ही अपना फॉर्म à¤à¤°े । (Last Date, Age Limit, & Education Qualification)
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✅Key Responsibilities
Billing Support & Query Resolution: Serve as the dedicated point of contact for all billing and invoice-related inquiries via email and phone. Explain complex software subscription invoices clearly, provide account statements, and issue copies upon request. Account Administration: Manage customer contacts, including adding, editing, and deleting profiles. Set up new billing accounts aligned with specific contract pricing and terms. Transaction Management: Process partial or full refunds, create credit notes, and manage overpayments using internal systems. Collections & Recovery: Proactively follow up on past-due payments, collect outstanding balances, and initiate the account suspension process in accordance with company policy. Retention & Cancellation Management: Engage with customers requesting cancellation to understand their pain points, propose viable solutions, and actively persuade them to continue using our software. Cross-functional Collaboration: Work closely with internal teams to ensure billing accuracy and provide feedback on recurring customer issues.
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✅ Qualification & Skills
Essential Experience: Industry Knowledge: Proven experience managing recurring invoicing and billing operations specifically for software products. Experience: 3–5 years in a customer support specialist role. Billing Expertise: 3+ years of dedicated experience in billing or invoice-based support, handling both recurring subscriptions and one-time service invoices. Communication: 2+ years of experience delivering support via email or chat platforms.
Technical Tool Proficiency
Ticketing Systems: Must have hands-on experience with at least one ticketing tool (e.g., Zendesk, Freshdesk, Helpscout, Zoho Desk, Groove).
Accounting Platforms: Working knowledge of accounting tools to locate, create, and reconcile invoices and credit notes (e.g., Xero, QuickBooks, Sage, NetSuite).
Payment Processors: Experience navigating payment gateways for refunds and transaction lookups (e.g., Stripe, Square, PayPal, Authorize.net, Braintree).
Soft Skills & Mindset High emotional intelligence with a proven ability to de-escalate tense financial conversations. Persuasive communication style with a focus on retention, not just transaction processing. Exceptional attention to detail regarding numbers, contract tiers, and money movement. Comfortable working independently under Eastern Time (ET) hours.
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Selection Process
All eligible Candidates will be Shortlisted based on on your Resume Screening & Shortlisting.
Selected Candidates will go for the Virtual Interview Meeting.
it could be a Video Call Interview by MS Teams or Google Meet.
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Document Required for Application
Updated Resume
Linkedin Profile
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How To Apply
Apply Mode is Online
Please Go on Our Official Website www.jobsmandi.in or Click on the link that is mention in video description,
Read the Post Details Carefully
then Click on the Apply Online or Visit Official page of Company through Linkedin
and then Fill the Form Carefully with all Required Details and Upload Updated Resume.
and then do submit.
If your Profile is Shortlisted then you will be notify by email.
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Job Location
Work From Home
All India Vacancy
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